Responsible Gaming at LTC Casino

LTC Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money or manage financial, emotional or personal problems. Take time to understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

LTC Casino holds a Curaçao eGaming licence, number 8048/JAZ, and operates under the Costa Rica jurisdiction framework. All account, login, and cashier pages are protected by 128-bit SSL encryption.

Make gambling part of a balanced lifestyle

Gambling involves risk, and there is no guaranteed way to win. Games are designed so that outcomes are uncertain, and previous results do not influence future results. A win does not mean that another win is more likely, while a loss does not mean that a win is due. Avoid treating gambling as an investment, income source or solution to financial difficulties.

Before you play, decide how much time and money you are comfortable spending. Consider these amounts entertainment costs, similar to the cost of another leisure activity. Once your budget or time limit has been reached, stop playing. Never use money set aside for rent, bills, food, education, family expenses or other essential commitments.

Only gamble when you are calm, alert and able to make considered decisions.
Set a spending limit before you start and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from essential household money.
Do not gamble with borrowed money, credit intended for other purposes or money needed to repay debts.
Do not chase losses by increasing stakes or continuing to play after your limit has been reached.
Avoid gambling when affected by alcohol, drugs, strong emotions, stress or tiredness.
Balance gambling with work, study, family, social activities, exercise and other interests.

It can also help to keep a personal record of deposits, withdrawals, time spent playing and money spent. Reviewing your activity may make your habits clearer and help you decide whether your current approach remains comfortable and appropriate.

Safer-play tools and account controls

LTC Casino may provide account and safer-play controls designed to help you manage your gambling. The options available to you can depend on the account, product and applicable requirements. Review the relevant account settings and terms before using a control, and contact the casino through the available support channel if you need help understanding an option.

Deposit and spending limits

A deposit limit can restrict the amount added to your account over a chosen period. Set a limit that reflects your personal entertainment budget, not an amount based on what you hope to win. Consider setting a limit before depositing or playing. If a limit is increased, reduced or removed, the change may be subject to a waiting period or other account conditions.

Time reminders and breaks

Use available time reminders to check how long you have been playing. A reminder is an opportunity to pause, review your activity and decide whether to stop. Moving away from the game, taking a walk or doing another activity can help break a long session.

Temporary breaks and self-exclusion

If you want to stop gambling for a period, consider using a temporary account break where available. If gambling is causing concern, self-exclusion may be more appropriate. Self-exclusion is a formal request to prevent access to gambling services for a selected period or until further review, subject to the applicable process and terms.

A safer-play control is not a substitute for professional support. If you believe you are losing control, use the strongest available restriction, stop depositing and seek help. Do not open another account or use another person’s account to avoid a restriction. Accounts must only be used by the person registered to them.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and a person may not notice the change straight away. The following signs may indicate that gambling is becoming difficult to manage:

Spending more time or money gambling than you intended.
Thinking about gambling frequently or feeling restless when you cannot play.
Trying to win back losses or believing a big win will solve financial problems.
Increasing bet amounts to achieve the same excitement.
Borrowing money, selling possessions or missing bills to continue gambling.
Hiding gambling activity, deposits, losses or account statements from others.
Arguing with family, friends or colleagues because of gambling.
Missing work, study, appointments or important responsibilities.
Feeling anxious, guilty, irritable, depressed or unable to stop.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Opening additional accounts or bypassing limits and breaks.
Continuing to gamble despite negative financial, personal or health consequences.

You do not need to wait for a crisis before asking for help. Speaking with someone you trust can be a useful first step. Be honest about how often you gamble, how much you spend and how gambling affects you. A qualified gambling counsellor can help you understand your behaviour, develop a plan and address related financial or emotional concerns.

If you are worried about another person, approach the conversation calmly and without judgement. Focus on what you have noticed and how you are concerned, rather than blaming or demanding an immediate explanation. You can encourage them to contact a professional support service, while also considering support for yourself.

Support and important responsibilities

Support is available across Australia for people affected by gambling harm, as well as their families and friends. You can contact a state or territory gambling support service, a qualified counsellor, a financial counsellor or an appropriate health professional. Gambling Help Online is an Australian support service that provides information, counselling and other resources. Search for the current official service information online or use the gambling support resources available in your state or territory.

If gambling has caused debt or financial pressure, avoid taking further loans or using gambling to try to repair your finances. Consider speaking with a free financial counselling service about budgeting, debts, repayment options and protecting essential income. Your bank or payment provider may also have tools that can help you manage transactions and spending.

LTC Casino may monitor account activity for signs of risk and may contact a player, apply account controls or take other steps where appropriate. These actions are intended to support safer gambling and comply with applicable requirements. They do not guarantee that gambling harm will be prevented, so personal limits and informed decisions remain important.

You are responsible for complying with the laws that apply where you live and for providing accurate account information. Gambling is only for adults who meet the applicable age and eligibility requirements. Do not allow another person to access your account, and take particular care to prevent minors from accessing gambling services or payment methods.

If gambling is affecting your safety or you are experiencing thoughts of self-harm, seek urgent help from emergency services or a qualified health professional. Your immediate wellbeing comes first. For account restrictions, safer-play tools or questions about your activity, use the support options shown on the LTC Casino website.